No, you do not need approval from your primary care physician. We won’t contact your doctor or share any of your information unless you specifically request it.
Yes. Under various data protection laws, including GDPR (General Data Protection Regulation), you have the right to access your medical records, including test results and imaging studies. You can request these directly from your doctor or the facility where the tests were performed and ask them to share the records with us.
It is not advised. Our medical team requires all related medical documents and imaging to ensure we provide a comprehensive and accurate second opinion.
Most second opinions are delivered within 48 hours of receiving your imaging and documentation. Complex cases may take up to 5 business days. If delays occur, our support team will keep you informed.
Yes. You can follow the status of your request at any time through your secure online account, up until your report is delivered.
The upload time depends on the size of your files and the number of images in each one. Larger files may take longer to upload.